Last Updated: December 06, 2025
Effective Date: January 1, 2024
Data Controller: DigiCryptoOptions Pte Ltd
We collect information you provide directly (account registration, trading activity, chat messages) and automatically (IP address, device information, usage patterns, login times).
Your information is used to: provide trading services, process transactions, comply with regulations, improve our platform, provide customer support through live chat, and communicate with you about your account.
We do not sell your personal information. We may share data with: service providers (payment processors, cloud hosting), regulatory authorities when required by law, and in business transfers (mergers, acquisitions).
We implement industry-standard security measures including: end-to-end encryption for all communications, secure data centers with 24/7 monitoring, regular security audits, and secure backup systems.
Live chat conversations are encrypted and stored securely. Chat history is maintained for customer service quality and regulatory compliance. You can request deletion of chat data subject to legal requirements.
We use cookies to: enhance user experience, analyze platform usage, provide personalized content, maintain login sessions, and improve our live chat functionality. You can manage cookie preferences in your browser.
We retain your data as long as your account is active and for a period afterward as required by law or our legitimate business interests. Chat logs are retained for 7 years for regulatory compliance.
You have the right to: access your personal information, update or correct your data, delete your account and data, export your data, and opt-out of marketing communications. Contact us to exercise these rights.
Your data may be transferred to countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers including standard contractual clauses and adequacy decisions.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected such information, we will delete it immediately.
We may update this privacy policy periodically. We will notify you of significant changes through the platform, email, or live chat notifications. Continued use constitutes acceptance of the updated policy.
For privacy-related questions or concerns, contact our Data Protection Officer at privacy@digicryptooptions.com or use our live chat support feature available 24/7.
Under data protection laws, you have the following rights regarding your personal information:
Manage your cookie preferences and understand how we use cookies on our platform.
If you have any questions about this Privacy Policy or our data practices, please contact us: